TIS 2 Web Update

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TIS 2 Web Launches SPS

GM Service and Parts Operations (GMSPO) has recently launched the next phase of the TIS 2 Web. Service Programming Systems (SPS) has now been added to the suite of TIS 2 Web applications along with Tech 2 software download. As part of an initiative to make all service applications available over the Internet and optimize your dealership's MPI hardware, TIS 2 Web is providing technicians access to the latest vehicle updates possible.

The Benefits of SPS over the Internet

Having SPS available on TIS 2 Web allows GM the ability to quickly release updates for all vehicle lines, which means technicians will have access to the latest calibrations available. This improved update process helps technicians to work more efficiently and 'Fix It Right The First Time'.

How to Get Ready

The Techline PC must have Internet access and meet the minimum hardware and network specifications to function properly when using TIS 2 Web or any service application. These specifications can be found at http://service.gm.com/techlineinfo/techlinepc.html.

Also, technicians must have their own individual DealerWorld ID and Password to log on to GM DealerWorld http://www.gmdealerworld.com. The dealership's Partner Security Coordinator can create the IDs and provide the appropriate credentials to access TIS 2 Web under the Service tab in GM DealerWorld. Upon accessing SPS from TIS 2 Web, technicians will find that updates have been made to improve the usability of SPS while keeping its familiar functionality.

TIP: In Canada, TIS 2 Web is accessed from the GMinfoNET. Technicians must have their own Autopartners ID and Password to log on to the GMInfoNET.

TIP: In Mexico, TIS 2 Web is accessed from E-Dealers.

Using TIS 2 Web For All SPS Events

Dealers should begin using TIS 2 Web immediately for all service programming events and Tech 2 software downloads. As the remaining applications within TIS such as Tech 2 View and Snap Shot are added to TIS 2 Web, TIS 2 Web will become the primary service diagnostic and reprogramming resource made available to technicians. Future communications will inform you regarding updates to TIS 2 Web.

When a programming event is completed, a screen will appear containing a warranty claim code (fig. 3). This code must be added to the Failure Code/OBDII field on the warranty claim for all SPS events. Refer to bulletin 06-08-47-001 for details. 

If there are any questions, please contact the Techline Customer Support Center (TCSC) at 1.888.337.1010 (prompt 3) in the US. In Canada, 1.800.828.6860 English or 1.800.503.3222 French.

- Thanks to Mike Waszczenko and Devin Koski

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This page contains a single entry by techarchive published on April 1, 2006 3:39 PM.

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